Our Do-Not-Call Policy
Effective Date: January 1, 2026
We respect your privacy and comply with the FTC Do Not Call (DNC) Registry, TCPA, and CMS rules for health insurance marketing.
1. Internal Do Not Call List
- If you request not to be called, we will add your number to our internal DNC list immediately.
- We will not contact you again except as required by law (e.g., pending applications).
2. Compliance with National DNC Registry
- We scrub our call lists against the National Do Not Call Registry and applicable state registries.
- Exceptions apply if:
- You have given express written consent to be contacted.
- You have an existing relationship with Advanced Premium Care.
3. Calling Times
- We will only contact you between 8 AM – 9 PM local time, per FCC rules.
4. How to Opt Out
- You can opt out by:
- Calling us directly at [Insert Phone Number]
- Emailing us at [Insert Support Email]
- Replying STOP to text messages
5. Monitoring & Training
- All agents receive regular compliance training on CMS, FTC, and TCPA rules.
- Calls may be recorded and monitored for quality and compliance purposes.